Microsoft · AB-100
Designing agents in Copilot Studio
AB-100 · Lesson 6 of 15 · 38:02
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In this lesson
Prepare for the AB-100 exam (Microsoft Certified: Agentic AI Business Solutions Architect Expert). In this lesson: prompt-and-response, task, and autonomous agents, generative and classic orchestration with NLU, NLU+, and CLU, topics and system topics like Fallback, and agent flows and prompts. Includes three original practice questions.
Preview the topics
- A bank already maintains a conversational language understanding model in Azure, tuned over years, and wants its new Copilot Studio agent to reuse it. What should the maker configure?
- Users often ask questions that no topic matches, and the agent transfers them to a person right away, flooding the service desk. Which topic should the maker redesign?
- An agent must check an order in three systems and update a record, exactly the same way every time, with a manager’s approval above a threshold. What should the maker build?