Microsoft · MS-700
Troubleshooting Teams
MS-700 · Lesson 13 of 13 · 1:19:02
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In this lesson
Prepare for the MS-700 exam (Microsoft 365 Certified: Teams Administrator Associate). In this lesson: self-help diagnostics and the Remote Connectivity Analyzer, Teams client health, collecting logs and clearing the cache, installing Teams with the bootstrapper, sign-in errors, and meeting join and Copilot issues. Includes three original practice questions.
Preview the topics
- After an update, a user’s Teams shows outdated profile pictures and loads slowly, while all messages and channels are there. What should the help desk try?
- An admin must install the new Teams on 500 shared computers, for every user who signs in to them. What should the admin run?
- A user with a Microsoft 365 Copilot license cannot use Copilot in a meeting, which uses end-to-end encryption. What is the cause?