Microsoft · MS-700
Teams Phone
MS-700 · Lesson 11 of 13 · 1:08:04
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In this lesson
Prepare for the MS-700 exam (Microsoft 365 Certified: Teams Administrator Associate). In this lesson: Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing, user, voice app, and conference numbers, auto attendants and call queues with their routing methods, and calling and voicemail policies. Includes three original practice questions.
Preview the topics
- Offices in two countries must keep their current phone operator, which is not in the Operator Connect program. How should Teams Phone connect to the phone network?
- The help desk wants every agent to receive the same number of calls from the queue. Which routing method fits?
- Contractors must not forward their calls to external phone numbers, while employees still can. What should the admin assign to the contractors?