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GitHub · GH-100

Supporting users and setting standards

GH-100 · Lesson 7 of 17 · 1:01:34

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In this lesson

Prepare for the GH-100 exam (GitHub Administration). In this lesson: what administrators fix and what only GitHub Support can do, requests outside Support's scope, diagnostic files and support bundles for Enterprise Server, support entitlements and good tickets, and standards for collaboration, branches, reviews, and releases. Includes three original practice questions.

Preview the topics
  • A Contoso developer deleted a repository by mistake yesterday, and it was not part of any fork network. What should the organization owner do?
  • Contoso’s lead engineer, a regular enterprise member, must open and follow tickets for the enterprise account, without any other new permission. What should an enterprise owner do?
  • Contoso’s Enterprise Server instance shows authentication errors since last week, and Support asks for logs that cover the whole week. What should the administrator send?