CompTIA · CySA+ CS0-004
Incident response reporting and communication
CySA+ CS0-004 · Lesson 22 of 22 · 3:05:11
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In this lesson
Prepare for the CySA+ CS0-004 exam (CompTIA Cybersecurity Analyst (CySA+)). In this lesson: incident declaration and escalation, the executive summary, the communication plan with legal, public relations, regulators, law enforcement, and customers, operational security and out-of-band channels, after action reports, lessons learned, shift handovers, internal threat intelligence reports, and SOC metrics like mean time to detect and the false positive rate. Includes three original practice questions.
Preview the topics
- The CEO asks for one page on the phishing incident: what happened, the impact on members, what has been done, and which decisions are needed. What should the incident commander write?
- The incident has lasted two days, and the night team is taking over from the day team. What should the day team provide?
- Over the last quarter, attackers stayed active for an average of nine days before the SOC noticed them. Which metric does this describe?