Anthropic · CCAO-F
Troubleshooting and optimization
CCAO-F · Lesson 14 of 14 · 1:54:16
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In this lesson
Prepare for the Claude Certified Associate – Foundations exam, on the exam guide version 1.0, effective July 2026. In this lesson: naming the problem, finding its cause, and changing one thing at a time, fixing the prompt (more specific, an example, steps, continue, or reframe), fixing the setup (Research, skill descriptions), feedback against criteria, and optimizing with batching, projects, effort, and saved prompts. Includes three original practice questions.
Preview the topics
- The weekly summary covers only four of the nine hotels, and the message asked for a summary, a chart, a forecast, and an email to the directors, all at once. What is the most likely cause?
- A sales manager starts Research from a phone, to build a report from the team’s Google Drive files, and the report cites only public websites. What is the most likely cause?
- Several times a day, a revenue analyst opens a new chat, uploads the same three pricing guides, and asks one question, and soon runs short of usage. What would help most?