Anthropic · CCAO-F
Projects, instructions, and knowledge
CCAO-F · Lesson 10 of 14 · 1:28:33
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In this lesson
Prepare for the Claude Certified Associate – Foundations exam, on the exam guide version 1.0, effective July 2026. In this lesson: what a project holds (chats, knowledge, and instructions), instructions for how and knowledge for what from, curating files with clear names and one current version, concise, specific, and consistent instructions tested in a new chat, and the account, project, and organization levels. Includes three original practice questions.
Preview the topics
- A manager names a project “Seabright guest replies, formal British English”, and is surprised that Claude ignores the language and the tone. What went wrong?
- The project instructions say: “be friendly, be formal, keep it short, and always explain everything in detail”. The replies are inconsistent. What is the best fix?
- Seabright’s owners want every member of the organization to get answers that follow the company style guide, in every chat and every project. Where should this go?