IAPP · AIGP
What AI is and why it needs governance
AIGP · Lesson 1 of 15 · 3:58
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In this lesson
Prepare for the IAPP AIGP exam, on the AIGP Body of Knowledge version 2.1. In this lesson: what an AI system is, machine learning, deep learning, generative AI, and agentic AI, the harms that AI can cause to individuals, groups, organizations, and society, their common causes (misalignment, biased data, errors repeated at scale), and the characteristics that make AI need its own governance: complexity, opacity, autonomy, speed, data dependency, and probabilistic outputs. Includes three original practice questions, with Elmstead Group, a fictional retail and finance group, as the example.
Preview the topics
- Elmstead’s store applies a discount to every order above €200, a rule written by marketing. Another system predicts which customers will leave, by learning from past orders. Which one is an AI system?
- Elmstead’s recommendation engine was trained to maximize clicks. Clicks went up, but customers complain about pushy suggestions, and repeat purchases fall. Which risk does this show?
- Elmstead’s chatbot gives a customer one answer about the return policy in the morning, and a different answer in the afternoon, to the same question. Which characteristic of AI explains this?