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Microsoft · AB-731

Agents and extensibility

AB-731 · Lesson 5 of 8 · 32:00

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In this lesson

Prepare for the AB-731 exam (Microsoft Certified: AI Transformation Leader). In this lesson: what agents are, declarative agents versus custom engine agents, Microsoft Copilot Studio (low-code agents and workflows, connectors, separate licensing), the four adoption models from ready-to-use Copilots to Azure infrastructure, weighed on capabilities, data, skills, and cost, and the benefits of an integrated Microsoft AI solution. Includes three original practice questions.

Preview the topics
  • A sales team wants an agent in Teams that looks up orders in the company’s ERP and requests approvals, without writing code. What should they use?
  • A company wants a customer-facing app with its own fine-tuned model, its own user interface, and full control of the architecture. Which adoption model fits?
  • An HR team wants an agent that answers policy questions from its SharePoint site, uses Copilot’s own engine, and inherits Microsoft 365 security. Which type of agent fits?