Microsoft · AB-100
Choosing how to build
AB-100 · Lesson 3 of 15 · 13:32
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In this lesson
Prepare for the AB-100 exam (Microsoft Certified: Agentic AI Business Solutions Architect Expert). In this lesson: extending Microsoft 365 Copilot or building custom agents, custom models, fine-tuning, and small language models, knowledge and generative answers in Copilot Studio, and the rules and constraints of AI components. Includes three original practice questions.
Preview the topics
- An agent must answer from product policies that change every week, and the team suggests fine-tuning a model every week. What should the architect recommend?
- Answers from an HR agent must come only from the company’s policy documents, never from the model’s general knowledge. What should the maker configure?
- An agent must always follow the same five steps to register a warranty claim, in the same order, with no improvisation. What should the maker use?