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CompTIA · A+ 220-1202

Troubleshooting Windows

A+ 220-1202 · Lesson 20 of 29 · 2:25:55

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In this lesson

Prepare for the CompTIA A+ Core 2 (220-1202) exam. In this lesson: blue screens and stop codes, shutdowns and instability, crashing apps, bad updates and System Restore, no operating system found, safe mode and Reset this PC, slow performance, low memory and USB controller warnings, services that do not start, slow profile loads, and time drift. Includes three original practice questions.

Preview the topics
  • After a new graphics driver was installed, a workstation shows a blue screen at every startup. What should the technician do?
  • Users at one clinic suddenly cannot sign in to the domain, and their computers’ clocks are twelve minutes behind. What should the technician fix?
  • Plugging a fourth USB camera into a workstation shows a warning about USB controller resources. What should the technician do?